Guaranteed Repair Network:
Researched, Trusted, Recommended.
California Casualty’s Guaranteed Repair Network (GRN) is a nationwide network of auto body collision repair shops offering quality, timely, and hassle-free service. They consistently provide CalCas policyholders a five-star customer experience.
Guaranteed Repair Network:
Researched, Trusted, Recommended.
Use the map below to find a shop near
you, or email us at eclaims@calcas.com
Choosing a Repair Shop…
Your safety and peace of mind are our priorities. You have the right to choose where to repair your vehicle. You can go to a shop recommended by a friend or neighbor, or to a shop that you previously used with great results. Our Guaranteed Repair Network is simply another option, with repair shops that we research, trust and recommend.
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California Casualty shares your goal for quality and satisfaction when it comes to repairing your vehicle. That’s why we hold our GRN shops to the highest standards. To participate in our Guaranteed Repair Network, shops must meet our stringent guidelines, ensuring that repairs are:
- Performed by skilled, trained craftsmen
- Completed using state-of-the-art equipment
- Deliver 5-star customer satisfaction
- Reasonably priced
Choosing a Guaranteed Repair Network shop means you’ll experience a streamlined repair process. Our GRN shops do not require repair authorization(s) from CalCas, so there are no work stoppages. And, the CalCas Guaranteed Repair Network is different from other insurers’ programs because we use only Original Equipment Manufacturer (OEM) or high-quality certified aftermarket body parts. Plus, California Casualty and our GRN shops offer lifetime warranties on workmanship for as long as you own the vehicle.
For more information about our Guaranteed Repair Network, call us at 1.800.800.9410, option 4 or email us at eclaims@calcas.com
Choosing a Repair Shop: Key Factors to Consider
Quality of Repairs
Do your research. Check for certifications indicating a commitment to higher standards in their work, look for
Warranty
Check into the shop’s warranties on workmanship or parts: what do they cover and how long do they last.
Cost
Compare the benefits of using an insurance-preferred shop with pre-negotiated rates versus paying a bit more out-of-pocket for a repair shop you already know.
Convenience
Repair timeline and shop proximity are important factors. Using the insurance company’s preferred shop might speed up the process. However, you may find a shop that is more convenient for you in terms of location or additional services offered.
Reputation
A shop’s reputation is crucial. Check online reviews and seek recommendations from friends and family to learn if the shop provides good customer service and stands behind their work.
Report a claim 24 hours a day online or call 1.800.800.9410.
File a claimReport a claim 24 hours a day online or call 1.800.800.9410.
